Effective Date: March 30, 2026
Nighthawk Security respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us, including via SMS.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Service address
• Any information you provide through contact forms or service requests

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit

This information is used for website functionality and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries
• Provide quotes and service information
• Schedule and confirm appointments
• Send service updates
• Provide customer support
• Improve our website and services

We do not sell or rent your personal information.

3. SMS Terms & Conditions

By providing your mobile number and opting in, you consent to receive SMS and MMS messages from Nighthawk Security related to your inquiry, service, or account.

Types of Messages You May Receive

Messages may include:

• Appointment confirmations and reminders
• Technician arrival notifications
• Follow-up messages regarding requested quotes

• Service updates

• Customer support responses

Message Frequency

Message frequency may vary depending on your interaction with us.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS communications from us.

Help Instructions

Reply HELP for assistance or contact us directly through our website.

Data Sharing Statement

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Conversational Messaging Use Case

Nighthawk Security uses SMS strictly for conversational and service-related communications with customers who have opted in.

All SMS communication is customer-initiated or directly related to an existing service or inquiry. We do not send promotional or marketing text messages.

5. Information Sharing

We do not sell, trade, or rent your personal information.

We may share information only when necessary to:

• Provide services you request
• Comply with legal obligations
• Protect our rights or safety

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to disable cookies if preferred.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal obligations)

To make a request, please contact us using the information below.

9. Contact Information

If you have any questions about this Privacy Policy or your information, please contact:

Nighthawk Security Co
Website: https://www.mynighthawk.com/
Email: help@mynighthawk.com
Phone: (866) 472-3525

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.